In many museums, comment cards are the most “participatory” area of the visitor experience. It is the one place where site visitors can offer immediate, open-ended opinions on the institution’s content and services. 1. The comments are so dispersed over an array of topics (including common ones like, “Thank you!”) that the signal-to-noise ratio is low. If you don’t digitize them, they become impossible and unwieldy to search through and derive meaning from.
2. Generally in most institutions, the suggestions on comment credit cards do not get to the people in power. If they are read, it is primarily to handle any chronic problems (i.e. problems about the 3rd floor bathroom), not ideas or opportunities. 3. There are few, if any, ways to write back again and continue the conversation with the visitor who commented. Relatedly, there is absolutely no method for other people to easily join threads of conversation–to do not offer their own discrete atomized remarks.
Whole Foods markets to Barack Obama’s presidential plan. Because these services present individual responses in a sociable environment and allow users to vote because of their favorite suggestions or questions, the institution can certainly see the prioritized concerns and desires of visitors without having to read hundreds of cards. These services is actually a powerful, cheap alternative to comment cards–especially those that are focused towards making suggestions about the museum.
These third-party applications give a ready-made environment for comment cards to become more useful and usable to visitors and staff alike.
- Always Promote
- Here’s today’s article in The Observer Henry Moore at Tate Britain
- 5×1000 (400 RI)
- Additional security concerns
- Go back to the Add-ons menu and click the open package icon
- He must have a good knowledge of his subjects
- Zenfone 4 Max (ZB520KL)
- Go to “Program
Here are the top three tools I am exploring: IdeaScale, GetSatisfaction, and uservoice.
monthly for a bunch of moderation tools and secure portals 15. 10 Amazon present certificate when you accrue 100 points on their own virtual suggestion box. IdeaScale is best for individual programs or occasions since it targets prioritizing via voting. The suggestions have to be reasonably focused so that individuals can make comparative judgments. It may be useful if you want to ask “The type of teenage programs should our museum offer?” because every one of the answers will be related and can be judged as better or worse than one another.
IdeaScale is less helpful for questions like, “What should we change about our museum?”–it might be hard to compare recommendations like, “new bathing rooms,” to “much longer hours” to “more trips”–and therefore, this content becomes less useful. Two interesting examples to check out: ChoiceHotels, a reservation software used by hotel managers, and AsktheSpeaker, in which Ideascale was utilized by Netroots Nation to choose questions to ask Nancy Pelosi within an interview. Both of these are specific; the first, about the feature arranged for a software service, and the next, focused on an individual event.
Positives of Ideascale: Custom-made the appearance and feel to brand to your site. Simple, understandable efficiency. Focuses users on prioritizing ideas. No advertisements in any version. Negatives of Ideascale: users must sign-up a merchant account to comment, suggest, or vote.